CANCELLATION

No cancellations are entertained for those products that are already been purchased. Refunds are only processed based on errors such as incorrectly shipped or if the product has a genuine manufacturing defect. There may be slight difference on dispatch date according to season basis . Please ensure that the product you return is unused, unworn and the original tags are intact. 
The amount will be refunded via the original mode of payment within one week of initiation.

REFUND

We don’t offer refunds on orders due to the time and labour that goes into each product. Refunds are only processed based on fulfilment errors such as incorrectly shipped or if the product has a genuine manufacturing defect. Please ensure that the product you return is unused, unworn and the original tags are intact.
The amount will be refunded via the original mode of payment within one week of initiation. Refunds will be initiated only after the products is returned to our unit .

RETURNS

Pretty pink is a make – to-order brand to minimize wastage, which means that only after an order is confirmed online it goes into production.
Orders are usually delivered within 15-20 working days.
Please note that Sunday and Public Holidays are not set as working days for Standard deliveries.